> For the complete documentation index, see [llms.txt](https://docs.sortment.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sortment.com/engage/campaigns/overview.md).

# Overview

### 1.1 **Campaigns dashboard overview (Manager view)**

The **Campaigns** dashboard is the central workspace to view and manage all campaign activity within a project. Accessible from the top navigation bar, it offers filtering, search, and action tools to streamline campaign operations.

<figure><img src="https://233844858-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FmbOMKRXus6KHDbeQALkO%2Fuploads%2Fgit-blob-3ab2410aee802b7b0316f701a2007af7d1159a7e%2Fimage.png?alt=media" alt=""><figcaption></figcaption></figure>

## **Dashboard Layout**

* **Top tabs**:
  * **All**: Displays all campaigns in the workspace
  * **Scheduled**: Future-scheduled campaigns
  * **Finished**: Successfully completed campaigns
  * **Drafts**: Saved, incomplete campaigns
  * **Running Now**: Actively executing campaigns
  * **Failed**: Campaigns that encountered delivery issues
* **Campaign listing columns**:
  * **Campaign**: Title of the campaign with channel tag (Email/SMS/WhatsApp)
  * **Status**: Current state – Draft, Finished, Scheduled, Failed, etc.
  * **Scheduled Date**: When the campaign is/was intended to run
  * **Audience**: User list targeted, with delivery stats
  * **Created / Modified**: Timestamp and creator/updater name
  * **Actions (⋯)**: Access contextual options for each campaign
* **Search & Filters**:
  * Use the **Search campaigns** bar to quickly locate specific campaigns by name
  * Toggle **Show hidden** to view previously hidden campaigns from view

***

### **1.2 Duplicating a campaign**

Campaign duplication allows users to reuse the content and settings of existing campaigns.

#### **Steps to Duplicate:**

1. Navigate to the campaign you want to duplicate.
2. Click the **⋯** icon next to the campaign.
3. Select **Duplicate**.
4. A new draft campaign will be created with the original campaign’s content and structure.

> 📌 Tip: Use this feature for duplicating campaigns or when targeting similar messages to new audience segments.

***

### **1.3 Hiding a campaign**

The **Hide** feature lets you declutter the campaign list by removing test runs or outdated entries from the default view.

#### **Steps to hide:**

1. Locate the campaign you wish to hide.
2. Click the **⋯** icon next to the campaign.
3. Select **Hide** from the dropdown menu.

#### **To unhide:**

* Toggle the **Show hidden** switch at the top of the dashboard to view and manage hidden campaigns.

> ⚠️ Hidden campaigns are not deleted and remain fully accessible when the hidden filter is enabled.