> For the complete documentation index, see [llms.txt](https://docs.sortment.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sortment.com/getting-started/contact-us.md).

# Contact Us

Need help with Sortment? Our team is here to support you at every step — from onboarding and warehouse setup to building audiences, campaigns, and journeys.

## Reach our support team

For any questions, issues, or feedback, email us at <support@sortment.com>. Our team will get back to you as quickly as possible.

{% hint style="success" %}
For the fastest resolution, include your workspace name and a short description of what you were trying to do — screenshots or error messages help too.
{% endhint %}

## Before you reach out

Many common questions are already answered in the docs:

* Browse the [FAQ](/faq/faq.md) for frequently asked questions.
* Check the [How to guides](/how-to-guides/email-templates-with-sortment-ai.md) for step-by-step walkthroughs.
* New to the platform? Start with [Sortment for beginners](/getting-started/sortment-for-beginners.md) and [Core Concepts](/getting-started/core-concepts.md).