Contact Us

Need help with Sortment? Our team is here to support you at every step — from onboarding and warehouse setup to building audiences, campaigns, and journeys.

Reach our support team

For any questions, issues, or feedback, email us at [email protected]. Our team will get back to you as quickly as possible.

For the fastest resolution, include your workspace name and a short description of what you were trying to do — screenshots or error messages help too.

Before you reach out

Many common questions are already answered in the docs:

• Browse the FAQ for frequently asked questions.

• Check the How to guides for step-by-step walkthroughs.

• New to the platform? Start with Sortment for beginners and Core Concepts.