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Gupshup Enterprise

Before you begin, you will need a Gupshup Enterprise account already set up, with Sender ID and templates configured.

1. Find the provider

Go to Settings → Engagement Setup → Sender Profiles. Select the RCS channel, then click Add integration and choose Gupshup Enterprise as the provider.

2. Configure the integration

In the pop-up, fill in:

  • Custom name: A name to help you identify the configured account in Sortment's portal.

  • UserID: The Customer ID shown on your Gupshup Enterprise account dashboard when you log in.

  • Password: The password used to log into the Customer ID entered above.

3. Complete the integration

Click Save once done, and you are all set.

Message delivery status

Sortment can track notification delivery status, but Gupshup Enterprise requires a manual update of the Callback Endpoint to receive these reports. To update it:

  1. Copy the Callback URL from the integration pop-up in Sortment.

  2. Send the Callback URL to your Gupshup account manager to add it to your Gupshup account.

Artifacts

Sortment sms bsnlDocument · MD

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