MSG91

Before you begin, you will need an MSG91 RCS account already set up.

1. Find the provider

Go to Settings → Engagement Setup → Sender Profiles. Select the RCS channel, then click Add integration and choose MSG91 as the provider.

2. Configure the integration

In the pop-up, fill in:

• Custom name: A name to help you identify the configured account in Sortment's portal.

• API Key: Log into your MSG91 RCS account, go to Authkey settings, and copy the Authkey.

• Project ID: Found in your MSG91 account settings.

3. Complete the integration

Click Save once done, and you are all set.

Message delivery status

Sortment can track notification delivery status, but MSG91 requires a manual update of the Callback Endpoint to receive these reports. To update it:

1. Copy the Callback URL from the integration pop-up in Sortment.

2. Send the Callback URL to your MSG91 account manager to add it to your MSG91 account.

Artifacts

Sortment sms bsnlDocument · MD