Wisely
Before you begin, you will need a Wisely account already set up, with Sender ID and templates configured.
1. Find the provider
Go to Settings → Engagement Setup → Sender Profiles. Select the RCS channel, then click Add integration and choose Wisely as the provider.
2. Configure the integration
In the pop-up, fill in:
Custom name: A name to help you identify the configured account in Sortment's portal.
Sender: In Wisely, go to Channels → RCS → My Agents, and fetch the Agent ID.
Access Key: In Wisely, go to API → Access Accounts. Click the key icon on an existing account to get the Access Key, or click Create New.
3. Complete the integration
Click Save once done, and you are all set.
Message delivery status
Sortment can track notification delivery status, but Wisely requires a manual update of the Callback Endpoint to receive these reports. To update it:
Copy the Callback URL from the integration pop-up in Sortment.
Send the Callback URL to your Wisely account manager to add it to your Wisely account.
Artifacts
Sortment sms bsnlDocument · MD
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