MSG91

Before we get started, you will need to have an MSG91 account already set up, along with SenderID added.

Setup your MSG91 account on Sortment

1. Navigate to Integrations.

2. Under SMS section, click on the MSG91 button.

3. In the pop-up, fill in:

   1. Name: Provide a name to help you identify the configured account in Sortment.

   2. Auth Key: Enter the Auth Key from MSG91 account. Go to navigation menu -> Settings -> Auth Key. Create a new one, or use an existing one.

   3. Sender: Enter the Sender ID that you want to use. You can access it from Navigation Menu -> Sender id

   4. Route: Select the route from the drop-down depending on the message type - Transactional, Promotional or OTP.

4. Click on "Test Integration" once done. If the account is successfully connected, you will see a success message.

Message Delivery Status

While Sortment has the capacity to track the notification delivery status, MSG91 requires a manual update of the Sortment Callback Endpoint in order to receive these reports. To update the Callback manually follow these steps:

1. Log in to your MSG91 account.

2. Navigate to Configuration and find "Webhook" from the left navigation bar

3. Configure the given URL in the MSG91 Integration popup: https://callback.fyno.io/?fyno-provider=msg91