TrustSignal
Before you begin, you will need a TrustSignal account already set up, with Sender ID and templates configured.
1. Find the provider
Go to Settings → Engagement Setup → Sender Profiles. Select the SMS channel, then click Add integration and choose TrustSignal as the provider.
2. Configure the integration
In the pop-up, fill in:
Custom name: A name to help you identify the configured account in Sortment's portal.
API Key: In TrustSignal, go to SMS → SMS API in the left navigation.
Sender: In TrustSignal, go to SMS → SMS Settings → Headers, and use the value(s) in the Header column.
Type of Route: Select the route type based on the configuration added in your TrustSignal application.
3. Complete the integration
Click Save once done, and you are all set.
Message delivery status
Sortment can track notification delivery status, but TrustSignal requires a manual update of the Callback Endpoint to receive these reports. To update it:
Log into your TrustSignal Messaging account.
Go to SMS → SMS Settings → SMS Webhook.
Enter the URL from the TrustSignal integration pop-up in Sortment, and save.
Artifacts
Sortment sms bsnlDocument · MD
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