> For the complete documentation index, see [llms.txt](https://docs.sortment.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.sortment.com/settings/alerts.md).

# Alerts

#### What are Alerts?

Alerts notify you when a **failure occurs in key processes** like campaign sends or audience generation. This allows teams to act quickly and resolve issues before they impact end users or delay workflows.

This is located in Workspace Settings → Alerts.

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#### How to Create an Alert

1. Click **“Add Alert”** in the top right corner.
2. In the popup modal:
   * **Select Entity**:
     * `Campaigns failure`: Triggers if a campaign send fails.
     * `Audiences run failure`: Triggers if an audience fails to generate.
3. Click **“Create”**.

Once added, alerts will appear in the list view with relevant metadata (type, user, channel).

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#### Delivery and Notification

* Alerts are typically sent via **email** to the workspace users who set this up.