Audit Logs

Audit Logs in Sortment provide a detailed, transparent history of user actions across the workspace. They are essential for governance, security, troubleshooting, and collaboration, offering visibility into who changed what, and when.

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6.1 What is Logged and Why It Matters

Sortment automatically logs actions performed by users, including:

• Created: New items like campaigns, audiences, traits

• Updated: Changes to configurations or logic

• Deleted: Removal of assets

• Accessed (if applicable): Viewing sensitive sections

Each log entry includes:

• Timestamp of action

• User who performed it

• Action type (create, update, delete)

• Resource type (e.g., Campaigns, Audiences)

• Resource name for direct reference

Why it matters:

• Enables change tracking for compliance and audits

• Helps debug issues like misconfigured traits or campaigns

• Improves team accountability in collaborative environments

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6.2 Navigating Audit Logs

To view Audit Logs:

1. Go to Workspace Settings → Audit Logs

2. Logs are displayed in a table, sorted by most recent

3. You’ll see:

   • Date/Time

   • User

   • Action

   • Resource Type (e.g., Campaigns, Audiences)

   • Resource Name (with link, if applicable)

Each row is clickable for deeper inspection or traceability when troubleshooting.

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6.3 Filtering by User, Date, or Event Type

To quickly locate specific actions:

• Use the search bar to filter by resource name

• Use the User dropdown to filter actions by individual users

• Use the Resource Type filter (e.g., “Campaigns” or “Audiences”)

• Filter by timeframe using the top-right filter (e.g., Last 7 days, All time)

💡 Pro Tip: Use filtering during team handovers or incident reviews to track recent changes made by others.