Gupshup

Before we get started, you will need to have a Gupshup account already set up, along with SenderID and Templates.

1. In the Workspace dropdown, click on Modify Setup and navigate to Channels.

2. Click on Add Channel button and select Gupshup from the SMS list.

3. Following details are required for the integration:

   1. Custom name: Provide a name that would help you identify the configured account in Sortment.

   2. UserID: The CustomerID that is displayed on your Gupshup Account when you log in and view the dashboard

   3. Password: Password used to log into the Customer ID entered in the previous field

   4. Sender: The Mask (SenderId) that is being used by you to send out messages. You can get the Mask (SenderId) by going to DLT Template (in the top nav)-> Download approved templates. In the downloaded file, get the source from the 'Mask' column.

      
4. Click on "Add Account" once done, and you are all set!

Message Delivery Status

While Sortment can track the message delivery status, Gupshup requires a manual update of the Callback Endpoint in order to receive these reports. To update the Callback manually follow these steps:

1. Log into your Gupshup Messaging Account.

2. Click on Settings on the Menu bar and find SMS Settings.

3. On the page that opens, find Realtime Delivery URL setting and configure the given URL: https://callback.fyno.io/?fyno-provider=gupshup

4. Click Save to complete the setup.