Alerts

What are Alerts?

Alerts notify you when a failure occurs in key processes like campaign sends or audience generation. This allows teams to act quickly and resolve issues before they impact end users or delay workflows.

This is located in Workspace Settings → Alerts.

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How to Create an Alert

1. Click “Add Alert” in the top right corner.

2. In the popup modal:

   • Select Entity:

     • Campaigns failure: Triggers if a campaign send fails.

     • Audiences run failure: Triggers if an audience fails to generate.

3. Click “Create”.

Once added, alerts will appear in the list view with relevant metadata (type, user, channel).

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Delivery and Notification

• Alerts are typically sent via email to the workspace users who set this up.