AiSensy
This guide explains how to connect your AiSensy WhatsApp account with Sortment to send WhatsApp campaigns.
Prerequisites
Before starting the integration, ensure the following are already set up in your AiSensy account:
An active WhatsApp business number
WhatsApp templates created and approved
An API Campaign created in AiSensy using the desired template
Access to your AiSensy API Key
⚠️ AiSensy requires campaigns to be created as API Campaigns. Sortment can only trigger WhatsApp messages against these API Campaigns.
IP Allowlisting (Required) -To allow Sortment to trigger WhatsApp messages via AiSensy, the following IPs must be whitelisted in your AiSensy account:
3.7.109.20615.206.24.102
If these IPs are not allowlisted, message delivery requests from Sortment will fail.
📌 If you’re unsure where to add this, please contact AiSensy support or your AiSensy account manager to whitelist the above IPs.
Step 1: Find the Provider
Log in to your Sortment dashboard
Navigate to: Settings → Sender Profiles
Open the WhatsApp section
Click on Add Integration
Select AiSensy as the provider
Step 2: Configure the Integration
In the integration pop-up, fill in the following details:
Custom Name
Provide a name to help you identify this AiSensy WhatsApp sender within Sortment (Example: “AiSensy – WhatsApp Prod”)
API Key
Log in to your AiSensy account
Navigate to Manage from the left navigation panel
Click on API Key
Copy the API Key
Paste it into the API Key field in Sortment
Step 3: Complete the Integration
Click Test and Save
Once validation succeeds, the integration will be activated
Your AiSensy WhatsApp sender is now ready to be used in Sortment campaigns 🎉
Last updated
Was this helpful?